How do you know when users have fully adopted your Salesforce system? You’re probably aware of the adage: “you can’t manage what you can’t measure” and measuring Digital Adoption on your Salesforce system is somewhat difficult. Without good Digital Adoption, you’re unlikely to achieve the full ROI on your investments in Digital Applications. One approach …
Celebrating nonprofit organisations on the International Day of Charity As an ever-growing business, it is crucial for us at Performa IT to stay in tune with the world around us. We were ecstatic to receive the Gold Standard Accreditation from Investors in people in August. For us, ‘investing in people’ means not only channeling our …
Rising energy costs coupled with rising inflation is delivering many families the ultimatum of having to choose between heating their home, paying their rent or feeding their children. At Performa IT we are committed to ensuring we help everybody reduce their energy bills so they never have to make the choice between heating and other …
Users can often experience issues with Lightning experience pages load times. Within this article we explain how Salesforce® Lightning pages work and issues affecting these pages. Within Salesforce® Classic, web pages are generated via the Salesforce Instance and then displayed on a user’s desktop or mobile device. Salesforce® Lightning pages work in a different way, …
We believe that people do things for the best of intentions and let’s be honest mistakes do happen from time to time. This could be in the form of a user carrying out a mass update or changing a simple Salesforce© picklist value which has a knock on effect throughout the system. To get data …
Do you glaze over when conversations turn to improving efficiency? Do you even know what efficiency really means in the context of business processes? Organisations know that employee efficiency is one the solutions to productivity and ultimately, this is the reason behind significant investments in applications software. In theory, deploying a contemporary software solution like …
Process Efficiency – 5 Critical Elements to Consider Read More »
After the winter 17 Salesforce release Salesforce introduced Lightning Login, which works in both classic and lightning for Salesforce. Lightning Login saves time, is easy for users and increases security – a win win! With Lightning Login after you open the Salesforce URL login page, a user will click/enter their username and then tap to …
How to add Lightning Login to your Salesforce Account Read More »
If you’ve already invested in Salesforce, or are considering doing so, then you probably already appreciate how CRM capability is extremely powerful to grow your business. You can… ✔️Accelerate sales ✔️Increase revenue ✔️Have a single view of every customer and every interaction ✔️Automate tasks and messaging …and much more. While it may be tempting to …
How an implementation partner helps you get the most out of your CRM investment. Read More »
The Salesforce AppExchange is the leading enterprise cloud marketplace. It’s where you’ll find over 5,000 solutions to help extend Salesforce into any one of your departments in whichever industry. Showing more than 80,000 customer reviews. And featuring over 1,000 consultants to bring the expertise to drive business transformations. Boasting more than 6.5 million installs already, …