Businesses have been fired into a new era. For many Salesforce® users this meant a huge change to the way they work. Adapting and learning quickly became a skill everyone required. Businesses using Salesforce® had an upper hand. These businesses harnessed Salesforce® to utilise its full potential to support their growth through the ongoing global crisis.
Allowing your employees to work from home was a huge challenge for many businesses who had not initiated digital transformation. Allowing staff to have access to the companies network isn’t as easy as just allowing them in on their portable devices. Correct security protocols need to be in place, for Salesforce® users licensing permissions needed to be correct to avoid users/staff having periods of zero productivity.
Digital transformation is extremely important for every business, from start ups to multi national corporations.
But what does digital transformation mean for your business?
In short digital transformation is the integration of digital technology into all areas of your business with an aim to transform the way your business operates and improve how you deliver your product or service to your customer. Beyond the technology there is also a need for a change in culture, your business needs to adapt a culture that questions processes, questions the way you deliver your product to your customer, experiment and be comfortable to utilise the technology to benefit your business and be comfortable to test what works and what doesn’t.
Using Salesforce® to enable digital transformation in your business doesn’t have to be a daunting task. At Performa IT we are experts in implementing the correct systems, apps and processes that work for your business.
Fancy a chat about digital transformation within your business? Speak to a member of the team today